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Finance & LegalStable

Credit Counselor

Mid-level

Also known as: Accredited Financial Counselor, Branch Credit Counselor, Certified Consumer Credit and Housing Counselor, Certified Credit and Housing Counselor

Finance & LegalBachelor's Degree

Job Description

Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explain loan requirements or restrictions. May help develop debt management plans or student financial aid packages. May advise on credit issues, or provide budget, mortgage, bankruptcy, or student financial aid counseling.
Credit CounselingDebt ManagementFinancial LiteracyLoan AdvisingPersonal FinanceFinanceFinancial ServicesBusinessAnalysisBusiness Administration

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

In-demand software
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word

Job Outlook 2025-2035

Projected growth

+3.3%

US average: +3.5%

Job openings

2,000

per year (US)

Jobs today

31,200

in 2025 → 32,300 (2035)

Typical entry education

Bachelor's degree

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook. Read the BLS Occupational Outlook Handbook

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication
High
Working in a team
High
Contact with others
High
Freedom to make decisions
High
Time pressure
Moderate
Time spent sitting
High
Working outdoors
Low
Indoor, climate-controlled
High
Dealing with customers
High
Level of competition
Moderate

Source: O*NET Work Context (v31.0)

Future Perspective

Stable Job Market

This field maintains steady employment levels with consistent demand. Job opportunities remain available with moderate competition.

Career ladder

Often before this role

  • Assistant financier
  • Représentant du service clientèle (bancaire)
  • Agent de traitement des prêts

Where it can lead

  • Conseiller financier
  • Gestionnaire de patrimoine
  • Analyste principal du crédit

Impact of AI on this Job

AI will likely transform this career by automating routine data analysis, credit assessments, and initial debt management plan generation. Counselors will leverage AI tools to provide more personalized advice, analyze complex financial scenarios, and focus on empathetic client communication and strategic planning. The role will shift towards interpreting AI-driven insights and guiding clients through complex financial decisions.