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Hospitality, Travel, & FoodGrowingBright Outlook

First-Line Supervisors of Entertainment and Recreation Worker

Operational-level

Also known as: Animal Trainer Supervisor, Aquatics Supervisor, Arcade Supervisor, Bowling Alley Operator

Hospitality, Travel, & FoodBachelor's Degree

Job Description

As a First-Line Supervisor of Entertainment and Recreation Workers, you lead and coordinate teams responsible for activities and services. You'll spend your days talking face-to-face with your team and customers, often collaborating within a work group. This role involves active listening, critical thinking, and monitoring operations, making it ideal for someone who enjoys organizing fun activities and managing people in a lively environment.
Entertainment ManagementRecreation LeadershipHospitality ManagementEvent ManagementTourism & Leisure StudiesSupervisory ManagementBusiness AdministrationLeadershipHospitalityCustomer Service

A Day in the Life

You arrive at the bustling Willow Creek Community Center, the scent of chlorine and floor wax greeting you. Your first task is to power up your desktop computer and sift through the overnight emails, checking for facility updates or staff messages. Grabbing your two-way radio and a laminated clipboard, you head to the front desk, briefing the morning reception staff on the day's swim lesson schedule and reminding them about the upcoming youth basketball clinic registrations. It's 7:45 AM, and the day is already in motion.

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

Hot technologies
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word
In-demand software
Microsoft Office software

Job Outlook 2025-2035

Bright Outlook

O*NET flags this career as a Bright Outlook occupation: grows rapidly over the next decade.

Projected growth

+5.3%

US average: +3.5%

Job openings

10,600

per year (US)

Jobs today

109,300

in 2025 → 115,100 (2035)

Typical entry education

High school diploma or equivalent

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook.

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication
High
Working in a team
High
Contact with others
High
Freedom to make decisions
High
Time pressure
High
Time spent sitting
Moderate
Working outdoors
Moderate
Indoor, climate-controlled
High
Dealing with customers
High
Level of competition
Moderate

Source: O*NET Work Context (v31.0)

Future Perspective

Growing Job Market

This career shows rapid growth, with an estimated 10,600 openings per year and a projected employment growth of 5.3% through 2035. The median annual wage is about $48,560. You can typically start as a recreation worker or event staff, and advance to positions like Recreation Director or Event Manager.

Career ladder

Often before this role

  • Recreation Worker
  • Event Host
  • Customer Service Representative (Recreation)

Where it can lead

  • Recreation Director
  • Operations Manager (Hospitality/Entertainment)
  • Event Manager

Impact of AI on this Job

AI will likely automate routine administrative tasks like scheduling and resource allocation, allowing these supervisors to focus more on staff development and customer experience. Data analytics driven by AI could also provide insights to optimize entertainment and recreation programs, making operations more efficient. However, the human element of direct supervision, motivation, and handling complex interpersonal situations will remain crucial.

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Salary

$48,560

Median annual wage, BLS 2025

Required Education

Bachelor's Degree

Minimum educational requirement for this position

Relevant Studies

Based on job level & field

Leisure and Recreational Activities, General

Bachelor • Social Sciences • 4 years

Parks, Recreation, and Leisure Studies

Bachelor • Sports & Fitness • 4 years

Hospitality Administration/Management, General

Bachelor • Business & Economics • 4 years

Hospitality and Recreation Marketing Operations

Bachelor • Business & Economics • 4 years

Arts, Entertainment, and Media Management, General

Bachelor • Creative Arts • 4 years

Meeting and Event Planning

Bachelor • Business & Economics • 4 years

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