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Government & Public ServicesStable

First-Line Supervisors of Protective Service Worker

Operational-level

Also known as: Animal Control Supervisor, Animal Cruelty Investigation Supervisor, Captain of Guards, Dog License Officer Supervisor

Government & Public ServicesBachelor's Degree

Job Description

As a First-Line Supervisor of Protective Service Workers, you lead and coordinate teams of security guards, police officers, or corrections officers. You'll assign duties, create schedules, ensure procedures are followed, and respond to incidents, working closely with your team and management. You might work in various settings like public safety departments, private security firms, or correctional facilities, using communication systems and security monitoring tools. This role suits individuals with strong leadership skills, sound judgment, and a commitment to public safety and team supervision.
Protective ServicesPublic Safety LeadershipEmergency ManagementCriminal JusticeManagementLeadershipPublic AdministrationPolice & MilitaryGovernment

A Day in the Life

You arrive at the control center of a corporate campus in Dallas, Texas, just before 6 AM. The night shift supervisor briefs you, detailing overnight events—mostly quiet, a few false alarms. You check the digital log on the **Genetec Security Center** console, scanning camera feeds. You then review the morning's schedule on **When I Work**, ensuring all posts are covered for your team of twelve security officers before they clock in.

Job Outlook 2025-2035

Projected growth

+1.9%

US average: +3.5%

Job openings

1,700

per year (US)

Jobs today

21,600

in 2025 → 22,000 (2035)

Typical entry education

High school diploma or equivalent

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook.

Future Perspective

Stable Job Market

This career has a stable outlook, with about 1,700 job openings projected annually and employment expected to grow by 1.9% through 2035. Supervisors typically earn a median annual wage of $76,400, often advancing from roles in protective services with an Associate's Degree, and can move into management positions like Security Manager.

Career ladder

Often before this role

  • Security Guard
  • Police Officer
  • Corrections Officer

Where it can lead

  • Security Manager
  • Operations Director (Protective Services)
  • Training Coordinator (Protective Services)

Impact of AI on this Job

AI will increasingly assist supervisors by automating routine administrative tasks, enhancing surveillance systems with predictive analytics, and optimizing resource deployment. While AI may streamline operations, the need for human judgment, ethical oversight, and personnel management in protective services will remain paramount, shifting supervisory focus to complex decision-making and human interaction.