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Hospitality, Travel, & FoodStable

Funeral Home Manager

Operational-level

Also known as: Arranging Funeral Director, Funeral Counselor, Funeral Director, Funeral Home Director

Hospitality, Travel, & FoodBachelor's Degree

Job Description

As a Funeral Home Manager, you organize and coordinate all services and resources within a funeral home. This includes setting prices for services and merchandise, and managing the facility's operations. You'll spend significant time communicating with families and staff through phone calls, emails, and face-to-face discussions, often working as part of a team. This role suits someone with strong communication and critical thinking skills, who can effectively manage logistics and support people during sensitive times.
Funeral ServicesMortuary ScienceGrief CounselingCremation ServicesBusiness ManagementHospitality ManagementOperations ManagementLeadershipManagement

A Day in the Life

You arrive at Sterling & Sons Funeral Home at 7:30 AM, the quiet hum of the building a familiar comfort. Your first task is to power on your desktop and check Outlook for overnight emails and voicemails. You review the schedule on Passare, your funeral management software, noting visitations, services, and arrangements meetings for the day. Ensuring the facility is ready for the day's solemn duties is always paramount, checking chapel setups and reception areas before the staff arrives.

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

Hot technologies
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word
In-demand software
Microsoft ExcelMicrosoft Office softwareMicrosoft PowerPoint

Job Outlook 2025-2035

Projected growth

+4.1%

US average: +3.5%

Job openings

2,600

per year (US)

Jobs today

34,800

in 2025 → 36,200 (2035)

Typical entry education

Associate's degree

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook. Read the BLS Occupational Outlook Handbook

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication
High
Working in a team
High
Contact with others
High
Freedom to make decisions
High
Time pressure
High
Time spent sitting
Moderate
Working outdoors
High
Indoor, climate-controlled
High
Dealing with customers
High
Level of competition
Moderate

Source: O*NET Work Context (v31.0)

Future Perspective

Stable Job Market

This career has a stable outlook, with about 2,600 job openings expected each year through 2035. Employment is projected to grow by 4.1% over this decade. The median annual wage for this role is $78,790. With experience, you can move into regional management or even own your own funeral service business.

Career ladder

Often before this role

  • Assistant Funeral Director
  • Embalmer
  • Funeral Home Administrative Assistant

Where it can lead

  • Regional Funeral Services Director
  • Funeral Home Owner
  • Funeral Industry Consultant

Impact of AI on this Job

AI will primarily streamline administrative and logistical tasks for funeral home managers, automating scheduling, inventory, and drafting of legal documents. This will free up managers to dedicate more time to empathetic client interactions, personalized service planning, and complex bereavement support, reinforcing the irreplaceable human element of their role.

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Salary

$78,790

Median annual wage, BLS 2025

Required Education

Bachelor's Degree

Minimum educational requirement for this position

Relevant Studies

Based on job level & field

Funeral Service and Mortuary Science, General

Bachelor • Social Sciences • 4 years

Funeral Direction/Service

Bachelor • Social Sciences • 4 years

Business Administration

University • Business & Economics • 4 years

Business/Managerial Economics

Bachelor • Business & Economics • 4 years

Customer Service Management

Bachelor • Business & Economics • 4 years

Hotel/Motel Administration/Management

Bachelor • Business & Economics • 4 years

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