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Human Resources & ConsultingDeclining

Loan Interviewer and Clerk

Operational-level

Also known as: Closer, Closing Agent, Closing Coordinator, Commercial Loan Processor

Human Resources & ConsultingBachelor's Degree

Job Description

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Loan ProcessingCredit AnalysisFinancial ServicesBankingFinanceBusiness AdministrationCustomer ServiceOperations

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

In-demand software
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word

Job Outlook 2025-2035

Projected growth

-2.4%

US average: +3.5%

Job openings

10,500

per year (US)

Jobs today

169,100

in 2025 → 165,000 (2035)

Typical entry education

High school diploma or equivalent

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook. Read the BLS Occupational Outlook Handbook

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication
High
Working in a team
High
Contact with others
High
Freedom to make decisions
High
Time pressure
High
Time spent sitting
High
Working outdoors
Low
Indoor, climate-controlled
High
Dealing with customers
High
Level of competition
Moderate

Source: O*NET Work Context (v31.0)

Future Perspective

Declining Job Market

This field is experiencing contraction with decreasing job opportunities. Consider developing skills in related growing fields.

Career ladder

Often before this role

  • Caissier de banque
  • Représentant du service client
  • Assistant administratif

Where it can lead

  • Agent de crédit
  • Analyste de crédit
  • Directeur de succursale

Impact of AI on this Job

AI will significantly automate routine tasks such as data entry, document verification, and initial credit assessments, potentially reducing the demand for purely clerical loan positions. For loan interviewers, their role will evolve to focus more on complex problem-solving, customer relationship management, and advising on intricate financial products, augmented by AI-driven insights. This shift will require adapting to new technologies and emphasizing interpersonal skills over transactional duties.