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Human Resources & ConsultingDeclining

Postal Service Mail Sorter, Processors, and Processing Machine Operators

Operational-level

Also known as: Assorter, Automation Clerk, Computer Forwarding System Markup Clerk (CFS Markup Clerk), Dead Mail Checker

Human Resources & ConsultingBachelor's Degree

Job Description

Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.
Postal OperationsLogisticsMail ProcessingSupply Chain ManagementOperations ManagementPublic AdministrationIndustrial TechnologySkilled TradeTechnicalCustomer Service

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

Job Outlook 2025-2035

Projected growth

-5.3%

US average: +3.5%

Job openings

7,300

per year (US)

Jobs today

101,200

in 2025 → 95,900 (2035)

Typical entry education

No formal educational credential

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook. Read the BLS Occupational Outlook Handbook

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication
Low
Working in a team
High
Contact with others
High
Freedom to make decisions
Moderate
Time pressure
High
Time spent sitting
Low
Working outdoors
Low
Indoor, climate-controlled
High
Dealing with customers
Low
Level of competition
Moderate

Source: O*NET Work Context (v31.0)

Future Perspective

Declining Job Market

This field is experiencing contraction with decreasing job opportunities. Consider developing skills in related growing fields.

Career ladder

Often before this role

  • Postal Clerk
  • General Laborer
  • Warehouse Worker

Where it can lead

  • Postal Supervisor
  • Logistics Coordinator
  • Operations Manager (Postal)

Impact of AI on this Job

AI will significantly impact this career by automating many sorting and processing tasks through advanced robotics and optical character recognition. This shift will likely reduce the need for manual sorters, moving human roles towards supervising automated systems, maintenance, and handling exceptional items or complex logistical issues. While some jobs may be displaced, new roles focused on AI system management and optimization could emerge.