Business & EconomicsGrowing Study ProspectsBachelor
Retailing and Retail Operations
Also known as: Retail Management, Sales Management
A program that prepares individuals to perform operations associated with retail sales in a variety of settings. Includes instruction in over-the-counter and other direct sales operations in business settings, basic bookkeeping principles, customer service, team/staff leadership and supervision, fl
Graduates can pursue roles such as Retail Store Manager, Sales Associate, Merchandiser, Customer Service Manager, or E-commerce Specialist. Opportunities exist in diverse retail environments, from brick-and-mortar stores to online platforms.
Impact of AI on this Study
AI is transforming retailing through personalized recommendations, automated inventory management, predictive analytics for sales forecasting, and AI-powered customer service chatbots. This enhances efficiency and customer experience.