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Human Resources & ConsultingDeclining

Meter Reader, Utilities

Operational-level

Also known as: Customer Field Representative, Electric Meter Reader, Facilities Technician (Facilities Tech), Field Service Engineer

Human Resources & ConsultingBachelor's Degree

Job Description

As a Meter Reader, you drive an enclosed vehicle and work outdoors in all weather conditions, checking electricity, gas, water, or steam meters. Your main task is to accurately read meters and record consumption, often using specialized equipment. While you spend a lot of time working independently, you also communicate with customers and your team. This job suits you if you enjoy driving, value accuracy, and can make decisions while working on your own.
UtilitiesEnergy SectorWater ResourcesField OperationsPublic ServicesData CollectionOperationsOil and GasEnergyCustomer Service

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

Hot technologies
Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft Word
In-demand software
Microsoft Office software

Job Outlook 2025-2035

Projected growth

-10.5%

US average: +3.5%

Job openings

1,400

per year (US)

Jobs today

19,700

in 2025 → 17,600 (2035)

Typical entry education

High school diploma or equivalent

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook.

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication
Moderate
Working in a team
Moderate
Contact with others
High
Freedom to make decisions
High
Time pressure
Moderate
Time spent sitting
Moderate
Working outdoors
High
Indoor, climate-controlled
Moderate
Dealing with customers
Moderate
Level of competition
Low

Source: O*NET Work Context (v31.0)

Future Perspective

Declining Job Market

This career has a declining outlook, with projected employment decreasing by 10.5% through 2035, though about 1,400 job openings are expected each year. Meter Readers earn a median annual wage of $48,150. You could advance to roles such as a Field Supervisor or Utility Maintenance Technician.

Career ladder

Often before this role

  • Delivery Driver
  • Maintenance Worker

Where it can lead

  • Field Supervisor (Utilities)
  • Utility Maintenance Technician
  • Utility Customer Service Representative

Impact of AI on this Job

The role of Meter Readers is highly vulnerable to AI and automation. Smart meters and remote sensing technologies can automatically record and transmit consumption data, potentially eliminating the need for manual readings. AI can also analyze consumption patterns and identify anomalies, making human intervention less necessary for routine tasks.

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Salary

$48,150

Median annual wage, BLS 2025

Required Education

Bachelor's Degree

Minimum educational requirement for this position

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