Also known as: Call Agent, Call Center Agent, Call Center Operator, Call Center Representative (Call Center Rep)
Software and technologies flagged by O*NET as Hot or In-Demand for this role.
-21.4%
US average: +3.5%
5,800
per year (US)
60,900
in 2025 → 47,800 (2035)
No formal educational credential
Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook.
How this work is typically performed, based on O*NET work context data.
Source: O*NET Work Context (v31.0)
This field is experiencing contraction with decreasing job opportunities. Consider developing skills in related growing fields.
$35,450
Median annual wage, BLS 2025
Bachelor's Degree
Minimum educational requirement for this position
Based on job level & field
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