Human Resources & ConsultingStable

Cargo and Freight Agent

Operational-level

Also known as: Air Export Coordinator, Air Export Specialist, Cargo Agent, Cargo Router

Human Resources & ConsultingBachelor's Degree

Job Description

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
LogisticsFreight ManagementSupply Chain OperationsTransportation ManagementBusiness AdministrationOperations ManagementInternational TradeCustomer ServiceOperations

Future Perspective

Stable Job Market

This field maintains steady employment levels with consistent demand. Job opportunities remain available with moderate competition.

Impact of AI on this Job

AI will significantly impact this career by automating route optimization, real-time tracking, and document processing, such as bills of lading. Agents will increasingly focus on managing complex exceptions, customer relationship management, and leveraging AI tools to enhance efficiency and decision-making in logistics.