What is the salary of a Cargo and Freight Agent?

The typical salary range is $34,930 - $69,860 per year.

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Human Resources & ConsultingGrowingBright Outlook

Cargo and Freight Agent

Operational-level

Also known as: Air Export Coordinator, Air Export Specialist, Cargo Agent, Cargo Router

Human Resources & ConsultingBachelor's Degree

Job Description

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

LogisticsFreight ManagementSupply Chain OperationsTransportation ManagementBusiness AdministrationOperations ManagementInternational TradeCustomer ServiceOperations

A Day in the Life

You arrive at the bustling logistics office in downtown Atlanta, grabbing a coffee before settling at your desk. First, you open Outlook to triage emails, prioritizing urgent client inquiries and checking for overnight updates on delayed shipments. Next, you log into the company's Transportation Management System (TMS), "FreightMaster Pro," to review today's pending pickups and deliveries. Your phone rings almost immediately – it’s a client asking about an expedited LTL shipment to Dallas, and you begin to track its status.

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

Hot technologies

Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word SAP software

In-demand software

Microsoft ExcelMicrosoft Office software

Job Outlook 2025-2035

Bright Outlook

O*NET flags this career as a Bright Outlook occupation: grows rapidly over the next decade.

Projected growth

+6.2%

US average: +3.5%

Job openings

9,000

per year (US)

Jobs today

100,300

in 2025 → 106,400 (2035)

Typical entry education

High school diploma or equivalent

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook.

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication

High

Working in a team

High

Contact with others

High

Freedom to make decisions

High

Time pressure

High

Time spent sitting

High

Working outdoors

Low

Indoor, climate-controlled

Moderate

Dealing with customers

Moderate

Level of competition

Moderate

Source: O*NET Work Context (v31.0)

Future Perspective

Growing Job Market

The number of jobs for Cargo and Freight Agents is expected to grow rapidly through 2035, with about 9,000 openings each year. The median annual wage is around $52,260. With experience, you can move into roles like Logistics Manager or Supply Chain Analyst, overseeing larger operations.

Career ladder

Often before this role

Shipping Clerk
Dispatch Assistant
Warehouse Worker

Cargo and Freight Agent

Where it can lead

Logistics Manager
Supply Chain Analyst
Operations Supervisor

Impact of AI on this Job

AI will significantly impact this career by automating route optimization, real-time tracking, and document processing, such as bills of lading. Agents will increasingly focus on managing complex exceptions, customer relationship management, and leveraging AI tools to enhance efficiency and decision-making in logistics.

Salary

$52,260

Median annual wage, BLS 2025

Required Education

Bachelor's Degree

Minimum educational requirement for this position