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Sales, Marketing & CommsStable

Travel Agent

Operational-level

Also known as: Auto Travel Counselor, Beach Expert, Booking Agent, Business Travel Consultant

Sales, Marketing & CommsBachelor's Degree

Job Description

Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
Travel & TourismHospitalityTour PlanningDestination ManagementSalesCustomer ServiceBusinessMarketingRetail

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

Hot technologies
Intuit QuickBooksMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordSAP ConcurZoom
In-demand software
Amadeus CRSMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookSabre Central Command

Job Outlook 2025-2035

Projected growth

+0.2%

US average: +3.5%

Job openings

5,900

per year (US)

Jobs today

61,500

in 2025 → 61,700 (2035)

Typical entry education

High school diploma or equivalent

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook. Read the BLS Occupational Outlook Handbook

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication
High
Working in a team
Moderate
Contact with others
High
Freedom to make decisions
High
Time pressure
High
Time spent sitting
High
Working outdoors
Low
Indoor, climate-controlled
Moderate
Dealing with customers
High
Level of competition
High

Source: O*NET Work Context (v31.0)

Future Perspective

Stable Job Market

This field maintains steady employment levels with consistent demand. Job opportunities remain available with moderate competition.

Impact of AI on this Job

AI will increasingly automate routine booking tasks and provide personalized recommendations for travel agents. This shifts their role towards more complex problem-solving, crafting unique experiences, and acting as expert consultants. Agents will leverage AI tools for data analysis and efficiency, focusing on high-touch customer service.

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Salary

$50,160

Median annual wage, BLS 2025

Required Education

Bachelor's Degree

Minimum educational requirement for this position

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