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Hospitality, Travel, & FoodDeclining

Waiter and Waitress

Operational-level

Also known as: Banquet Server, Banquet Waiter, Banquet Waitress, Bar Waiter

Hospitality, Travel, & FoodBachelor's Degree

Job Description

Take orders and serve food and beverages to patrons at tables in dining establishment.
HospitalityFood ServiceRestaurant OperationsCustomer ServiceBusinessManagementTourismNutrition

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

Hot technologies

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication
Low
Working in a team
High
Contact with others
High
Freedom to make decisions
Moderate
Time pressure
Moderate
Time spent sitting
Low
Working outdoors
Low
Indoor, climate-controlled
High
Dealing with customers
Moderate
Level of competition
Moderate

Source: O*NET Work Context (v31.0)

Future Perspective

Declining Job Market

This field is experiencing contraction with decreasing job opportunities. Consider developing skills in related growing fields.

Impact of AI on this Job

AI might impact this career by automating order taking via tablets or voice assistants, streamlining inventory, and optimizing scheduling. However, the personalized human interaction and problem-solving skills of waiters will remain crucial. Their role could shift towards enhancing the overall guest experience and managing customer relationships.