Also known as: Administration Clerk, Administrative Clerk (Admin Clerk), Administrative Support Specialist, Administrative Technician (Admin Tech)
Human Resources & ConsultingBachelor's Degree
Job Description
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Human ResourcesOffice AdministrationClerical SupportConsulting OperationsBusinessAdministrationCommunicationCustomer ServiceOperations
Skills employers are looking for in 2027
Software and technologies flagged by O*NET as Hot or In-Demand for this role.
Google Workspace softwareIntuit QuickBooksMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word
Future Perspective
Declining Job Market
This field is experiencing contraction with decreasing job opportunities. Consider developing skills in related growing fields.
Impact of AI on this Job
AI will increasingly automate many routine administrative tasks like data entry, document processing, and scheduling, typically performed by general office clerks. This will likely reduce the demand for purely transactional aspects of the role, shifting the focus towards managing AI systems, problem-solving, and tasks requiring human judgment. Consequently, clerks who adapt by developing advanced digital literacy and critical thinking skills will likely see their careers evolve into more supervisory or analytical functions rather than disappearing entirely.