What is the salary of a Hotel, Motel, and Resort Desk Clerks?

The typical salary range is $23,989 - $47,978 per year.

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What does a typical day look like as a Hotel, Motel, and Resort Desk Clerks?

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Human Resources & ConsultingStable

Hotel, Motel, and Resort Desk Clerks

Operational-level

Also known as: Desk Clerk, Floor Clerk, Front Desk Agent, Front Desk and Night Auditor

Human Resources & ConsultingBachelor's Degree

Job Description

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Hospitality ManagementHotel OperationsGuest ServicesFront Desk OperationsCustomer ServiceBusiness AdministrationOperations ManagementOperations

A Day in the Life

You arrive at the Grand Haven Inn, a mid-sized hotel in downtown Nashville, and clock in for your 3:00 PM to 11:00 PM shift. Your coworker, Jessica, quickly briefs you on the afternoon's significant check-outs and a few pending issues, pointing to notes in the Opera Property Management System (PMS). The lobby is already lively with guests checking in and out. You take a deep breath, grab your headset, and mentally prepare for the evening rush, scanning the reservation dashboard.

Skills employers are looking for in 2027

Software and technologies flagged by O*NET as Hot or In-Demand for this role.

Hot technologies

Facebook Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Yardi software

In-demand software

Microsoft Office softwareProperty management system PMS software

Job Outlook 2025-2035

Projected growth

+1.8%

US average: +3.5%

Job openings

35,500

per year (US)

Jobs today

264,600

in 2025 → 269,500 (2035)

Typical entry education

High school diploma or equivalent

Source: U.S. Bureau of Labor Statistics, Employment Projections; O*NET Bright Outlook. Read the BLS Occupational Outlook Handbook

Work Environment

How this work is typically performed, based on O*NET work context data.

Email & digital communication

High

Working in a team

High

Freedom to make decisions

High

Time pressure

Moderate

Time spent sitting

Moderate

Indoor, climate-controlled

Moderate

Dealing with customers

High

Level of competition

Moderate

Source: O*NET Work Context (v31.0)

Future Perspective

Stable Job Market

The job outlook for Hotel, Motel, and Resort Desk Clerks is stable, with about 35,500 openings projected each year through 2035. The field is expected to see a modest employment change of +1.8%. The median annual wage for this role is around $35,070. With experience, you can advance to supervisory or management positions within a hotel.

Career ladder

Often before this role

Bellhop
Housekeeper
Reservations Agent

Hotel, Motel, and Resort Desk Clerks

Where it can lead

Front Desk Manager
Guest Relations Manager
Hotel Manager

Impact of AI on this Job

AI will significantly automate routine tasks such as check-ins, check-outs, and answering common queries, potentially reducing the number of purely transactional desk clerk positions. This shift will require remaining clerks to focus more on complex problem-solving, personalized guest experiences, and managing the AI systems themselves, transforming the role towards a more strategic and hospitality-focused function.

Salary

$35,070

Median annual wage, BLS 2025

Required Education

Bachelor's Degree

Minimum educational requirement for this position